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First reached out to Autoloss on August 2022. They respond in 2 business days minimum so pretty bad at communication. As stated in their website, if the diminished value case is not closed in my favor I'm guaranteed a refund. I requested a refund on 10/19/2022 and it is already 1/12/2023 and still didn't get my refund back. It seems like they're dragging the situation so that I'll eventually forget about my refund by telling me "it'll take 30 business days for our CPA to send you a physical check" or like "The check should've already arrived" but nothing arrived as of now. If you're looking to get diminished value help, please avoid Autoloss and Monica. Short summary: - bad at communication - not acting through their promises as a business - full of lies - big waste of time, mental health, and communication
Tip for consumers:
If you want to get guaranteed diminished value help, please avoid autoloss.
Products used:
diminished value assistance
C K.'s review of AutoLoss earned 3 Very Helpful votes
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