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I recently vacationed in Tahoe City, CA. Due to seasonal allergies, I needed to stop and get some OTC medication. I went to CVS located at 950 N. LAKE BLVD. SUITE #100, TAHOE CITY. I found a clerk in the pharmacy isle is ask a question of her. She wouldn't even make eye contact as she told me I should ask a pharmacist. Went to the aisle for OTC and 80% of the shelving was empty! Visited the restroom (now either sex bathrooms). I've never visited such a dirty bathroom! While checking out, I mentioned the condition of the bathroom to the cashier who also did not make eye contact and said nothing in return. I will not go to this store again.
Tip for consumers:
Employees have zero interest in customer service. Even the check out line has 'self-service' and the clerk at the cash register was pointing people to help themselves instead of checking out their purchase.
Products used:
Toothpaste and allergy mediation.
Visited Rite Aid in Paradise, California. Made a purchase but the sales prices didn't ring correctly. Clerk 'cancelled' my credit card transaction and re-rang the items with correct pricing. Credit card shows charged 2x for same items. Called Rite Aid 800 customer service 3 times now. Local manager is tasked with handling the refund. They just can't manage to perform this simple task. Such a waste of time but I want my money back. No store card, other option. Credit the card you charged - simple.
It's been 6 weeks and still not resolved.
Products used:
Kept all products.
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