Claudia E.

While I personally love Khaite as a brand, I would not recommend international shoppers to buy from their website. While they state custom fees are covered, they are not as DHL wanted additional fees for EU delivery. So I had my order returned without even getting it to learn that I will be charged additional fees of nearly USD 60 for DHL admin fees! Not only do these fees come as an unpleasant surprise for customers, but also processing of returns is increfibly slow at their end. It takes at least 3 weeks for a refund… Other stockists carrying their items are a lot more customer friendly and efficient. Never again will I order from their site.