Absolutely POOR SERVICE! Bought a round trip, trip back to home bus never came, sent another bus. Then my physical and mental disabled passenger was told she would be left at a shell gas station if there was NO ROOM on the bus that was sent as a backup bus since their bus never came! The gas station are closed! Who does business like this? I want refund! As this is a Greyhound issue not the passengers.
The passenger I put on there also is known to have seizures due to panic attacks... which is what's she's doing... having a panic attack