Clove K.

Lazada has worst customer service and blame customer when items go missing because their courier didn't deliver n took items for themselves that we proved with evidences attached but still blocked our account when we spend thousands at lazada within 3 months.they expect us to put up with 12 midnight and 210am delivery and texts by their zto courier and expect us to find things in late morning when we wake up to go afternoon shift work.items were removed by town council or janitor or neighbour or even taken back by their own zto courier as zto and speedpost courier dumped broken and empty boxes with no items inside at public utilities box at common corridor and lazada still blame us,don't want to refund and block our account.lazada act like mafia and dbs banks dont want to raise dispute with lazada so I think lazada could be government backing to have such high nose attitude towards customers and also blocking customer account using their software and don't care what customers say after the blocking.their singpost courier broke our letter box trying to squeeze wall paper in made our letter box cannot be open by normal keys and still lazada blame us for not receiving furthur items from singpost courier at letter box.very unreasonable and always side with their courier so I think Customer Service poor