Thumbnail of user clydemack146

ClydeLitty B.

Bronx, United States

Contributor Level

Total Points
81

1 Review by ClydeLitty

  • Hopper

2/12/24

As I'm currently writing this review, I'm sitting in a hotel lobby for over 9 hours trying to get a room that I paid for 3 weeks in advance. Customer service keeps hanging up on me. No one calls you back. I've spoken to 3 supervisors as of the moment and currently am writing this review while I have one on the phone. My body hurts from sitting in this lobby all day. I traveled from NY to Louisiana straight 23 hr drive and I'm exhausted, all I wanted to do was shower and go to sleep. You can't reach no one but if you do they hang up on you. Worse company ever. Do not use.

Service
Value
Quality
Thumbnail of user jol97
Hopper S. – Hopper Rep

We're sorry to hear about your hotel booking experience and the difficulties you've had trying to get assistance. We understand how important it is to resolve any issues you may have, so please call us at +1 833-933-HOP1 (+1 833-933-4671) (Toll-free) and we will look into this further.

ClydeLitty Has Earned 1 Vote

Clydelitty B.'s review of Hopper earned a Very Helpful vote

ClydeLitty hasn’t received any thanks yous.

ClydeLitty doesn’t have any fans yet.

ClydeLitty isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user keeleykaycreger
Keeley C. reviewed Hopper
4/17/24

What a pathetic company, trained to screw people over and sit on the phone with people who can't...

Thumbnail of user bj270
B J. reviewed Hopper
4/10/24

Paid additional fees to select seats and all of my travelling party were separated into seperate...