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I ordered a Christmas gift for my friend on 12/10. Guaranteed delivery before Christmas (according to website) I am still waiting (Its 12/27). Delivery transit now states January 2nd. It is still sitting in California and I am waiting. Not so patiently, here in PA. Super disappointed. They did refund my shipping, but I will never order from them again. I get it, it's the holiday rush, so I expect a bit of a delay, but almost a month from order to receipt is not cool. I would've purchased a different custom item from a different company. Super disappointed. First and Last time ordering
Tip for consumers:
Will never use your site agaim
Products used:
Coffee mug
Nicole B.'s review of Gossby earned a Very Helpful vote
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Hi Nicole,
I am Amy from the Customer Service team of Gossby. I am sincerely sorry about the delayed shipment of your order.
I would like to take the opportunity to assist you further in this matter. Since I can't locate any order under your name here, could you please send an email to wecare@gossby.com so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you!