Colleen C.

Truthfully, it has been a nightmare with Mint Mobile/T-Mobile. We followed all of the steps to verify phones and connections and have had nothing but trouble. In my opinion, this is false advertising. I had no phone service for the first week so I couldn't even call to put into motion cancelling the service. I just had a tech person walk me through steps to fix another issue ( not receiving texts from Verizon Iphone users) and now my phone wont reboot. I am filing a complaint with the FCC and BBB. In addition, I am not approving the charges on my credit card. I will pay for the spotty service and not receiving texts ($3.75/week) until I activate my new phone, but not a penny more I would suggest you all do the same. Ryan Reynold's might be a cutie, but his company sucks!

First, I had to verify my identity, which took 3 tries. Then they approved my identity, charged my card and confirmed my reservation. Two minutes later I get an email cancelling my reservation because I am under 18. I am 60 years old. Great ID verification website, who coded it a 4th grader. Now they have my identity in their data base which can easily be hacked and it will take 10 days to get my money back. Neve again!

This company charged my card without my knowledge 33 days before my reservation. A blizzard covered Buffalo and due to travel bans and road closures we were unable to make it to the hotel. They refused to credit my card, however, wanted to give me a pay pal credit? Filed fraudulent charges with my credit card company and blocked their company from ever being able to charge my card in the future. Be careful they copy the banner of the actual hotel website. Don't book on line anymore just call the hotels directly they usually match the price anyway. Plus they don't charge your card early and you can cancel anytime. It's a shame the internet has become worse and we are reverting back to the 70's

I recently ditched cable and tried on line streaming TV with free trials from Spectrum, Sling, You Tube TV, and HBO Now. The only one that charged my card before the free trial had ended was Sling. I signed up on 3/10 and cancelled 3/11 (their service is very low tech). They have promised a refund and acted as though they did me a favor. There needs to be a class action law suit against this deceitful company