Thumbnail of user colleencummings9

Colleen g.

Pittsburgh PA

Contributor Level

Total Points
80

1 Review by Colleen

  • BoxLunch

7/31/23

THE MOST UNACCEPTABLE PRACTICE FROM BOX LUNCH TO FALSELY ADVERTISE A SHIPPING DATE. ONLY TO BE TOLD TODAY ITS ESTIMATED AND MY GRANDSON WILL NOT RECEIVE HIS BACKPACK AUG 3-9 NOOO. IF I AM LUCKY HE MAY GET IT DELIVERED BY AUG 24TH! LAIFFA FROM CUSTOMER SERVICE, CONFIRMED...TOTALLY SHOCKING ME! YOU, BOX LUNCH, AWARE HOW DECEITFUL YOUR ADVERTISED ESTIMATED DELIVERY DATES ARE TOTALLY INACCURATE! THEY CAN ACTUALLY BE UP TO 3 WEEKS LATER! YOU, BOX LUNCH, SHOULD BE ASHAMED! YOU KNOWINGLY DISAPPOINT SO MANY YOUNG CHILDREN WAITING ON YOUR PRODUCTS FOR THEIR 1ST DAY OF SCHOOL! ESPECIALLY CHILDREN WHO ARE STARTING FOR THEIR VERY 1ST TIME! HOW? HOW CAN YOU SLEEP WHEN YOUR DISHONESTY UPSETS SO MANY YOUNG CHILDREN AND PARENTS? I WANT TO POST TO ALL POTENTIAL CUSTOMERS TO INFORM THEM... BEFORE...THEY ALLOW YOU, BOX LUNCH, TO HURT LOVED ONES!

Tip for consumers:
I am angry that customer service did NOT care or even TRY, to do something to help me !!! TERRIBLE

Products used:
NONE !! CANNOT WAIT UP TO 25 DAYS FOR DELIVERY

Service
Value
Shipping

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