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Worst service ever! I too was stuck on the phone listening to dreadful music and being told multiple times how important I was to them. Bah! When I was finally able to get a person of course he could barely speak English and just kept repeating that the $50 dollar charge was for reissue. I am really angry about this. I did not issue the change it came from the airlines, same day flight, same everything except the time was bumped up by 15 minutes. I wonder if they do this to others? Such a scam!
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