I have tried WISH because my husband likes so much. However I am extremely disappointed. I ordered this item, paid for it and it was delivered somewhere else and not received by me. The item, which I hunted for, would finish my masterbath since I bought a new bedroom comforter set. I was very excited to recieve and the timing was pretty good about 2 weeks. I had received, very quickly, an item from WISH before at my PO Box so thought nothing of it since that is also the address used with my cc. When I went to pick up the item at the PO Box yesterday, where I assumed it went, it was not there. Upon looking at the App I noted it was picked up by UPS. At the end of the delivery it said front door, Missouri City, TX. Where exactly? So I called UPS and was told they dont deliver to PO Boxes, which is fine. But why didnt they know it was Po Box at origin when the sending company could have solicited another address from me before it came on a long journey. Other practical solutions would be leaving st distribution center where I could pick up or even returning it to the sender. Instead they retrieved an address that I have not lived at for the last 3 years from the internet or some public data base and said they left it there. Who does that? WISH does not have a customer service number. So I must wait now for 2-3 days for my email to be answered. I the meantime, someone has my money and I have nothing but excuses. Amazon will not let you use a PO Box at times and will ask for an alternate address if the shipper wont ship to the PO Box. I am not hopeful now for the other items ordered so Im done with WISH. So frustrated... UPDATE 3/17. I WISH I COULD ADD SCREEN SHOTS OF THE FULL CONVERSATION.
WISH WILL NOT REFUND OR SEND ANOTHER ONE. IM OUT 20.00. They claim it was delivered to my front door and so cannot refund, Even though I explained that the delivery went to an address I hadnt lived at for 3 years which I did not give to the shipper or WISH. So literally they said the item was successfully delivered to my front. Door. Well here is UPS tracking number fot that item. 1ZX**************. Run that number and tell me what you see. Yes already talked to UPS. They are not going to do anything either. Glad I tested this company first with a small amount of money. I wont ever use the company again. CHECK ONLINE PLACES REVIEWS OF THIS COMPANY. WISH I HAD DONE THAT FIRST. MAYBE THATS HOW THEY PICKED THAT NAME... WISH I HAD USED AMAZON.