Corinne T.’s Reviews of Sundae Muse & more

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Sundae Muse

Women's Clothing

“Big fat ZERO! Do not ORDER”

3/15/22

Verified purchase

Do not order from this company.
They never shipped my dress after I ordered back in February. Kept getting messages saying there were delays at the warehouse even though I paid for express shipping so I would receive in time for a wedding I was attending.
1 month later they finally tell me they can't fulfil my order.
Don't even bother looking at the website coz you will regret it.

Tip for consumers:
Don’t buy from this company

Products used:
Ordered a dress that never arrived

Service

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Sundae M. – Sundae Muse Rep Over a year old

Hi Corinne,

Thanks for leaving a review and we are sorry about the delay in processing your order. We're sorry to hear your order wasn’t ship because it was out of stock. We didn't realize right away that it was out of stock due to the backlog we've experienced. We try our best to maintain 100% accuracy within our inventory, however, there are rare occasions that we experience an inventory error.

We do understand how important your order is and we're so sorry that your experience with us fell short of expectations. We appreciate your feedback as we are always looking for ways to improve.

Thanks so much x