I purchased three items in March and paid for express shipping because I needed them quickly for a trip. It took 2 days longer than it said it would, but I ordered before the weekend and it got here before I was supposed to leave for the trip so I brushed it off. Still though, that was the first strike. The quality of the two cheaper pieces was so-so, but the $48 faux leather dress I bought was horrendous. It smelled like fish upon opening. Strike two. I try to set up a return, still within the window of allowed time, and had to pay $8.25 for the label. I've never seen that in all my time of online shopping. Still though, I paid for it because being out $8 is better than $48. I take it to the post office and they literally gave me a FAKE shipping label. There's no contact or help information, and Missguided customer support has ghosted me on the matter. So, aside from the awful quality and odd smells, BEWARE if you want to make a return, they'll just scam you for even more money!