C R.

Purchased a "New" Ruger.357 which clearly states on both Guns.com and Ruger.com as having a lo-mount rear sight. Arrived at FFL dealer to find that sight is not installed, yet the notch is cut into the revolver. First thing I do is call Guns.com to explain the situation. I am told, as the firearm is new, I need to deal with the manufacturer as there are no refunds or returns on new guns. Here are my concerns: 1) Ruger manufactured a firearm and failed to complete the assembly at 100%, yet allowed this to be shipped and sold to a firearms dealer. This speaks to Ruger's quality control in not
Only the manufacture but also the final inspection and both fail in my book. 2) Guns.com took this firearm into inventory with obvious missing items and did not contact Ruger regarding it. Then sold this item to a consumer as a new item. This also speaks to their quality control. 3) The firearm was shipped from TX to Guns.com HQ in MN for transfer to my FFL dealer in NM. Again I was told the firearm would be inspected in MN before being shipped to NM and again during inspection the obvious omission of a part was ignored. Both of these companies have failed in delivering a product advertised as new. It goes without saying, if I was in any gun store in the US and saw this revolver in a display case for sale while missing a sight that it is supposed to have, I would not make this purchase. It should not be on the consumer to receive a product which has supposedly gone through quality control and have to deal with a manufacturer with such a glaring flaw.