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When I decided to research having a print on glass, it was because I wanted light to shine through the glass to illuminate the print. Not sure why else one would put a print on glass. When it arrived, it had a black foam backing glued to the back of the glass, thus preventing light from shining through. I am not 100% satisfied, and it did not meet my expectations. After their customer support said that is the only way they assemble the product, I was reminded of their 100% guarantee, and then I asked if there were any other issues. It seems the guarantee is 000% in the case of my expectations not being met.
Craig L.'s review of Fracture Glass Photos earned 8 Very Helpful votes
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I order 4 products of simple photos to be Glass photos. I received 1 decent photo. The other 3...
My beautiful little doggy Roxy died and I wanted a picture of her. Went to fracture pictures and...
Hi Craig, we're so sorry for any misunderstanding about our products. We print onto glass in order to create a frameless, borderless photo print that's ready to hang right on the wall, rather than for transparent photos or artwork.
Our customer support team has replied to your email and refunded your order in full, but don't hesitate to let us know if there's anything else we can do for you.