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02/11/22
I placed my order, they took my payment & canceled my order! They need to make it right!...
Crystal J.'s review of GreaterGood earned a Very Helpful vote
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I purchased a large $80 Dogfather windbreaker to go with a large $22 Dogfather t-shirt. The...
UPDATE They did get back to me after this review. I noticed recurring charges from Greater Good...
Dear Crystal,
I believe I found your order that you placed on Friday February 11th. This order is showing that it was automatically canceled by our system as it detected some characteristics of possible fraud. This is a build in security measure that analyzes orders and cancels them automatically. In review of your order, it doesn't look like there was anything in particular that may have driven this cancellation and I apologize for the inconvenience. We can either refund your money or we can reship your order to you. We would be happy to make this right for you! Please contact our customer service department with your order number or email address and we can honor which ever option you choose. Customer service can be reached at 1-888-355-4321 Monday - Friday from 8:00am-4:00pm Central Standard Time. Or, you can email us at customerservice@greatergood.com.