I requested an estimate through their website and nearly immediately, I had one in my inbox. I had a couple of questions so called and spoke with Carli. SHE IS AMAZING! Not only was she professional, but super helpful and friendly. She is all about giving exceptional customer service. I ordered on a Saturday and had the flooring by Friday! Incredible! It is difficult to find companies who care about the customer these days. Efloors.com surpassed my expectations by a mile; thank you! Well done!