Complaints Board is a complete online scam. It is a forum for sociopaths, internet trolls and bullies to have a free space to degrade any business or person they choose.
Not only does the site attempt to extract money once the review is published, so does the poster. Usually the poster hits all of the other sites too then demands money.
Complaints Board allows people to assault people's sexuality, character, looks, anything these bullies can think of. Then the company sends it out to other associated sites so that the person or business has this trash show up at the top in every search engine.
This is total blackmail and character assassination. I cannot believe a class action suit has not yet been filed.