Curtis M.

My package was late and I called to ask for help with the tracking ( cause they shipped using usps) they could not help with tracking told me I had to wait an additional 5 days before they could issue a inquiry. Absolutely horrible customer service.
I will not buy anything else from them. Customers should be treated with respect and appreciation. They could spend their money anywhere, if they choose to shop with you the customer service rep should go above and beyond to ensure a good customer service experience. I'm sad to say mine was anything but satisfactory. Such a sad fail shame on you!

They have people on auto pilot. Reading off a script and not training what customer service really is. Maybe I'm just old school and I remember customer service was just that, the ones you call with questions or concerns. We'll don't expect that here. I would be ashamed to be a part of their team. Needless to say they won't get any more of my hard earned money ever again.