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C W.

Contributor Level

Total Points
161

2 Reviews by C

  • Ulta

10/28/23

Ulta shoppers beware! My wife bought a few products from Ulta and decided she needed to return. Brought the items to local Ulta store, with the original sales receipt and was told her return could not be processed without a phone number. She bought the items under her sister's phone number, it's a loyal program I guess. Anyway, she did not have her phone with her at the time to give the number. Sales associate at the register insisted she could not process the return without a phone number. Again, the original receipt for purchase she has with items for returns. Finally the sales associate offers to speak with a manager. The manager states the same thing, but says she will process the return. As my wife is asking questions on this trying to understand such a ridiculous return policy, the manager then says our return policy is on the receipt which states phone number. My wife says yes. It's also states if not bought with a phone number of record, the original sales receipt must be presented. Here is my sales receipt so I do not understand why I was told my return could not be processed. Simply dumbfounded about this. This was frustrating to say the least. Ulta has lost a shopper here. On a side note, the sakes associate and manager were not rude in this transaction, just not aware of their own store policy as it is written.

  • Discover

4/4/23

Worst card to use for Balance Transfers.
If you have balance transfers with different expiration dates, any payment over the minimum payment will be applied to the transfer that has the latest expiration date. Not the earliest expiration date. This of course does not allow you to pay off a transfer before expiration date. This allows Discover to then charge the full interest on amount of older transfer. I wanted to pay my oldest transfer off, but was told only 116.00 of my payment would go to the oldest transfer, and the rest would be applied to the transfer that expires in 2024.

Products used:
Worst card to use for Balance Transfers.
If you have balance transfers with different expiration dates, any payment over the minimum payment will be applied to the transfer that has the latest expiration date. Not the earliest expiration date. This of course does not allow you to pay off a transfer before expiration date. This allows Discover to then charge the full interest on amount of older transfer. I wanted to pay my oldest transfer off, but was told only 116.00 of my payment would go to the oldest transfer, and the rest would be applied to the transfer that expires in 2024.

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