Cynthia D.

Since our reply is based on complete delivery of what you have opted, we would like to address it in the manner below:

1. Website Delivery with live website links.
2. SMM delivery and your satisfaction against it on messenger chat.
3. Terms and condition link to our website. (Without agreeing to it no order can be processed)
4. Since delivery of your services were completed and you have your logo, your stationery designs, your website, and social media pages creation and marketing there is no way refund should even be questioned from your end. You have everything now that you have opted for with us.

1. Website Delivery with live links:

Following are delivered to you as opted in terms of Website:

Home Page:
https://therichlearningacademy.org/
Above page has a header that has all the pictures selected from you to be placed accordingly.
Above Page has a footer that has all the quick links and social media pages link as requested by you.

About Us:
Who We are Page? https://therichlearningacademy.org/who-we-are/
Careers Page: https://therichlearningacademy.org/careers/

Admissions Page:
Program and Pricing: https://therichlearningacademy.org/programs-and-pricing/
Enroll Now: https://therichlearningacademy.org/enroll-now/

Academics:
Curriculum Page: https://therichlearningacademy.org/curriculum/
System Requirements Page: https://therichlearningacademy.org/wp-content/uploads/2020/11/Calvert-System-Requirements-09.10.20.pdf
Uploaded as requested.

Academic Calendar: https://therichlearningacademy.org/wp-content/uploads/2020/11/TheRICHAcademyCalender.pdf
Uploaded as requested.

Student Login: https://login.calvertlearning.com/ (Third Party Provided)
Parent Login: https://login.calvertlearning.com/ (Third Party Provided)
Educator Login: https://login.calvertlearning.com/ (Third Party Provided)

Support Us:
Give Page: https://therichlearningacademy.org/give/
This page has a donate button that is working fine. (https://therichlearningacademy.org/campaigns/875/donate/)
Get Involved Page: https://therichlearningacademy.org/get-involved/
This page has a form and it is working perfectly fine.

Contact Us:
https://therichlearningacademy.org/contact-us/
This page has basic contact for and information that you requested to go on this one.

2. SMM delivery and your satisfaction against it on messenger chat.

Your SMM started from 7th of Dec 2020 and ended on 28th of Feb 2021. This was stopped because you removed us from pages admin also three months were over as you opted for the service. Also, we did paid marketing to get you likes on your page and that is why you have 59 likes and follows. Banner image is changed from your end.

All SMM posts were sent to you on messenger for your approval and after approved they was posted on the page.

Similarly, Insta posting were also approved from your end.

Further both Insta and Facebook pages were created from our end and if keeping you as a hostage is concern, we would never have handed over you with the credentials and authority of the pages to remove us as admin for below pages.
Facebook page: https://www.facebook.com/therichlearningacademy/
Insta Page: https://www.instagram.com/therichlearningacademy/

Below is the handing over email of credentials:_______________________________________________________________________________
From: sebastian@logovent.com sebastian@logovent.com
Sent: Wednesday, February 17,2021 12:06 PM
To: 'Neetha Dye' cdy*****@gmail.com; 'jordan@logovent.com' jordan@logovent.com
Cc: 'daniel.young@logovent.com' daniel.young@logovent.com
Subject: RE: Updates on the case- logo vent

Hey Cynthia,

Thanks for asking. Yes, I am doing well.

The social Media Marketing team has made you the admin of the Facebook page. You can now change the passwords.

We are now officially handing over the Social media pages to you.

Also please find the attached logo files which you asked for kindly check and give me your feedback.

Regards

Sebastian________________________________________________________________________________

Below is the chat that has conversation reflecting your satisfaction at all times._____________________Chat Starts Here__________________________
I, this is Holly from LogoVent. We can communicate here. If you have any suggestions about the post, infect you can share idea right now, we will post for you.
You sent 6 January
You unsent a message

Neat sent 6 January
Hi thanks for contacting me.
You can now call each other and see information such as Active Status and when you've read messages.
6 Jan 2021, 05:28

Neat sent 6 January
Hi thank you for all you do. I really like the creativity with posts.
You sent 6 January
Glad that you loved what we are doing...

Neat sent 6 January
Of course.
6 Jan 2021, 09:18

Neat sent 6 January
Hi Holly, do you mind putting some African-American kids and kids of other races in images, as well. I want to see all races represented in posts. That's not to say a particular post cannot represent one race and have one person in. I just want to show we embrace diversity.

Neat sent 6 January
And as you suggested, as I get other ideas like pics and wording, I'll share here. But thank you again, I really do appreciate the work you do more than you could probably know.
6 Jan 2021, 19:30

Neat sent 6 January
Were you all going to link the instragram acct. With the facebook one?
6 Jan 2021, 20:34
You sent 6 January
Sure, I'll keep in mind about the diversity part
You sent 6 January
And yes, we will be linking the Instagram account with Facebook.
7 Jan 2021, 02:37

Neat sent 7 January
When I get a chance I'll send you some pics, too.
You sent 7 January
Sure

Neat sent 7 January
But I am really loving how you all design the posts with the pics and the texts.
You sent 7 January
Thanks
7 Jan 2021, 20:48
You sent 7 January
We have designed these posts. View them and let me know if they are up to your requirements.

Neat sent 7 January
Love them.

Neat sent 7 January
You sent 7 January
Glad you liked them

1
11 Jan 2021, 23:24
You sent 11 January
Hi, how are you? We have designed these three posts for your page and we just need your approval to post them. If you are satisfied with them, let me know

Neat sent 11 January
Looks good.
Neat sent 11 January
Thanks.
You sent 11 January
Okay, glad you liked them
You sent 11 January
We'll be posting these accordingly

1
13 Jan 2021, 11:08

Neat sent 13 January
Hello, will you let me know what you use to create these posts, they're really nice! Also, the post with furthur should be *further. But if its too late to update now, we can update going forward.
13 Jan 2021, 20:51
You sent 13 January
Apologies, we will be changing that within an hour.
You sent 13 January
The post has been changed and updated.

1
21 Jan 2021, 23:16
You sent 21 January

You sent 21 January
Need your approval.

Neat sent 21 January
Good to go!
Neat sent 21 January
But in the one that says your child's ticket to better future can you add "A" in front of better. So it would read Your Child's Ticket To A Better Future
You sent 21 January
Sure.
22 Jan 2021, 02:12

Neat sent 22 January
Hi Holly, on the 2nd post can we take the word "by" out. So it just says "... enter yourself" towards the latter part of the quote.
You sent 22 January
Sure.
You sent 22 January
Changed and updated.

Neat sent 22 January
Thanks.
22 Jan 2021, 04:09

Neat sent 22 January
Hi Holly, so sorry. I should have put "in" there too. So it reads as "... enter in yourself". Last change to this one, I promise.
You sent 22 January
Ok
26 Jan 2021, 21:00
You sent 26 January
Need your approval...

27 Jan 2021, 00:00

Neat sent 27 January
Yes. I like, but I don't think should be posted in sucession of each as I would to see some other races mixed in there to like Hispanic, Asian, White, etc. I'm okay with 2 consecutive posts representing black ppl. But I would like to see other races by the third post.
You sent 27 January
Noted and will change the third post.

Neat sent 27 January
Thanks.
3 Feb 2021, 22:13
You sent 3 February
Need your approval...

3 Feb 2021, 23:47

Neat sent 3 February
These are amazing. You are really good with creating awesome designs. On the third one the Homeschool program price needs to be adjusted, it's $1200. The Online School program is $1800.
You sent 3 February
Got it, I'm going with the $1800 one, I'll correct it.

Neat sent 3 February
Sounds good.
You sent 3 February
Ok
4 Feb 2021, 16:03

Neat sent 4 February at 16:03
Hi Holly, Are any of the posts getting boosted?
4 Feb 2021, 21:41
You sent 4 February at 21:41
Not yet because the page hasn't reached that level yet. Although we are running a page like campaign to gain more followers. Once we get a satisfying amount of followers, then we'll boost the post for more engagement.

Neat sent 4 February at 21:50
How much followers are needed?
Neat sent 4 February at 21:50
*How many
You sent 4 February at 21:57
As soon as we will reach more than 100 followers and make enough worth of your page by postings, we will start boosting process.
You sent 4 February at 21:57
Probably around next month.
6 Feb 2021, 04:26

Neat sent 6 February at 04:26
Hello, can you also make me admin on Instagram?
12 Feb 2021, 23:38
You sent 12 February at 23:38
Hi, Daniel will give you the Instagram credentials.
13 Feb 2021, 09:48

Neat sent 13 February at 09:48
Neat unsent a message
14 Feb 2021, 02:15

Neat sent 14 February at 02:15
Hi can you send me logins for fb? I just realized I never got it.
14 Feb 2021, 04:45

Neat sent 14 February at 04:45
Neat unsent a message

15 Feb 2021, 21:07
You sent 15 February at 21:07
Hi, you already have access to the page. There is no login required for FB page._________________________Chats Ends Here____________________________

If you would have such a pathetic service from our end how is that you have been so happy from our service till the end.

3. Terms and condition link to our website. (Without agreeing to it no order can be processed)

Terms and Condition Page: https://logovent.com/terms

Change of mind in benchmark website:

Initial website brief form that reflects benchmark website as Www.caaschool.org and you changed your reference website to www.massanuttenacademy.org. Below are the evidences.

Initial website briefing:

From: Logovent info@logovent.com
Sent: Monday, November 2,2020 5:58 PM
To: brief@logovent.com
Subject: BRIEF FROM LOGOVENT

BRIEF FROM LOGOVENT
BRIEF FROM LOGOVENT
DETAILS: Name: Cynethia A Dye
Email: cd*****@gmail.com
Package Name:
Package Price:
Business Name: The R. I. C. H. Learning Academy
Purpose: Informative site about school, with options for people to pay tuition and/or give donations, link for students and parents to login to a partner llms.
Navigation: About, Admissions, Academics, Support TRLA, Contact Us
Feeling: Professional, Educational and Fun
Description: We are a private, Christian School part of a larger non-profit organization called The Reach Inside Children's Hearts (R. I. C. H.) Foundation, Inc. We serve students in grades K-6.
Audience: Parents and students (K-6)
Design Specification: Www.caaschool.org I love the clarity of this website.
Comments:
Domain: No
Hosting: Yes Auto generated email from LOGOVENT

Change of reference website email from your end:

From: Neetha Dye cd****@gmail.com
Sent: Wednesday, November 25,2020 5:16 PM
To: sebastian@logovent.com
Subject: Website model

Hi Sebastian,

This is a website I really liked here. www.massanuttenacademy.org

The static pic in the background on the home page is something I was hoping to have on my homepage.

Thank you,

Cynethia
Sent from Mail for Windows 10