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Cynthia M.

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1 Review by Cynthia

Qualtry

  • Qualtry

“CONSUMER FRAUD”
12/20/19

This company represents that all personalized products will take 7-10 business days. That is not true. Qualtry lies about their turnaround time and is not responsive on any level to customer updates. The chat line informs customers they are "next in line... connecting" and NEVER appear (after hours just to see). The support form gets you an email with a promise of a customer service assignment within 24 hours and DOES NOT HAPPEN! Better Business Bureau in Linden, Utah has over 500 complaints. This company is unethical, unprofessional and fraud! They should be forced to closed. Their business practices are unacceptable!

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