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Cynthia P.

Killeen Tx

Contributor Level

Total Points
81

1 Review by Cynthia

  • Assurance Wireless

3/19/24

I leave one star if I could I would leave zero. I'm not able to get money back for a phone that different than the one I had before. I can't get 80 dollars back. The customer service is dissatisfying. I asked to switch the phone and no customer service representative was able to help me.

Tip for consumers:
I was given the wrong phone and customer service representatives will not give me the phone I had before. Also they would not give me a refund of 80 dollars

Products used:
Phone

Service
Value
Shipping
Returns
Quality

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Cynthia P.'s review of Assurance Wireless earned a Very Helpful vote

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