This sham of a company took 2 payments out of my account for March without my consent. I simply requested a due date change. They took the payment out of the original due date, then they took it again on the new due date, just 1 week later. Then was told it takes 16 days to a paper check refund. What? This company is a bunch of thieves. I will never deal with them again nor buy another Kia!