I ordered from Jing in February and still have not received my order. I can no longer email them since they have their emails blocked. I tried reaching out to them on IG through DM asking for a refund and my message would be ignored. I couldn't even win the case with my bank because I took too long to file a case in hopes that I'll receive my package I'm a patient person, but this is ridiculous & customer service is no help whatsoever. People on tiktok should really stop promoting this company especially after receiving comments from their followers having the same issue.