Dale H.

I purchased a honey gift card, which did not work on the site that I was on. I am now out the money I paid!' Thieves with no conscience.

I sent in frames (rimless) for lens replacement. I never heard from them and after several tries, I was told the frames were broken and they tried to get me to buy new frames from them. The frames were in perfect condition when they were sent. This company claims they were broken. And claims they look over every frame before working on them. The frames came back with both temples removed and one lens out. This is despicable and they should be shut down. They lied to BBB and I can assure you that NOBODY would have sent in frames in the condition that they were returned to me in. I have a very small face and they destroyed a $250 pair of frames beyond belief!
I have had the lens replaced once before with another company online and they came back in perfect condition!