After ordering a replacement card to ship to my temporary adress, they Locke my card and account, was informed that I had to fax or mail a copy of my ID / Dr. License. Having done so, called to get it unlocked. Now they want to hold up unlocking for 10 more days. They are not willing or able to help and therefore have lost a customer over their extremely poor customer service.
Tip for consumers: Would not recommend for anyone due to lack of care or concern for their customers.