The company tried to tell me the file that I sent was too low in resolution. That was a garbage excuse. They printed at what looks like 72 DPI on a file that was sent at 300 DPI. $200 down the drain. Their prices are cheaper for a reason. Their quality is very poor for sure. Shop elsewhere. I searched for the best price and believe me, I got what I paid for. They were about half the cost of other companies... I should have know that half the quality was coming. I work in an art department. I know resolution of files better than most. They did not print what was sent.