david g.

They have sub-contractors who sell services under them. The subs do not provide a complete product (it fails to work). When you ask for a refund, Envato throws their hands up and says it is up to the sub, who does not fix the problem. Then, Envato rejects your request for a refund and keeps your money. They are scammers. Look at the reviews. Nobody gives them anything but a horrible rating.

We have had multiple unsatisfactory conversations with Groupon over their support of vendors who use Groupon to bait/switch consumers. MassageLuxe is an example. They run promotional offers on Groupon, then do not honor the Groupon. They tell the holder of the Groupon that the price paid will be credited against a full price purchase. This is a classic bait/switch. In response to our complaints, Groupon supports the vendor and takes a 'buyer beware' approach. Be careful of Groupon and their bait/switch vendors like MassageLuxe.

Be careful! They took our money for a concert that was to have happened June 2020. That's right, 2020. It did not happen and they refused to refund the money, saying the concert was just 'delayed'. As of today, which is June 2022, they continue to say it is 'delayed' and continue to refuse to refund the money. Don't make the mistake we did.