David H.

Car had multiple lights on when picked up. Also got a flat and the vehicle had no spare tire. Cost me $400 to get it to a shop and replace the tire. Very unprofessional to not have a spare and charge me to get it to a shop

Booked a trip to London in November 2020 and had to cancel due to Covid but I was assured by Expedia customer service that I would get flight credits but I had a year to use them. They don't tell you that it's a year from the original purchase date so I only had 4 months to use them. Now came the worst part… trying to book a trip using those flight credit's! I spent literally hours on the phone over three days trying get my trip booked. Expedia would tell me to call American Airlines and they would tell me to call Expedia. Expedia wanted to charge another $4000 for just the flights on top of my $3200 flight credit. In the end It was cheaper to rebook the entire trip not using the credits which I did. But that $3200 is just gone and Expedia couldn't care less. This trip will be the last time I will ever use them and I will trash talk them to anyone that will listen!

Order three games on 11/16 as part of their buy 2 get 1 free promo. On 11/17 I get an email saying the free game is out of stock and has been cancelled. But don't worry "you haven't been charged" lol. So I go cancel the pick up in store game. The 3rd game however was shipped. Status has showed awaiting carrier pick up for over 2 weeks. I've called twice and still can't get my game or a refund. This company is a joke and I can't wait for their inevitable bankruptcy!

Wow this company has the worst customer service ever. The products are great but if you have a problem you are SOL. They will charge you for stuff you already cancelled and tell you it's your fault they have your wrong account number on their emails. I have never had such a bad experience in customer service any where! I dread having to call cause I know it's gonna be a fight every time!

Signed up for their membership with the promise of a $30 incentive gift card but surprise surprise, no gift card! Bunch a crooks that don't follow through on their promises!

Terrible customer service! Ordered some supplements and selected overnight delivery 4am to 8am. Well 8am comes and no package so I use their chat to find out where it is. The agent (sohail) was very rude and told me he would use "simple words" to explain that it may take 2-3 days even though item showed available and would be delivered overnight. As you can imagine my response was slightly colorful at which point he disconnected the chat. Well I had to call and they refunded my money but I'm still SOL on my supplements! Great way to treat your prime customers Amazon!

I will never purchase another funko product after the service I received from Dylan at funko support team! It's not good enough to just have a product, you need to take care of your customers too...

Way to go ruining Christmas for my kids. I've had packages in the mail since November 27th and they are still not here. Had no issues getting my stuff from UPS and FEDEX. Maybe USPS could ship the things they still can't deliver by UPS...? Pathetic!

Signed up for a membership online because they were offering a great deal where they give you a $45 credit. All I had to do was take the email with the code to store (which I did) and show it to customer service (which I did) when they printed my card. Well 2 visits later I still didn't have my credit so back to customer service I went. They tell me they can't help me and I need to call customer service. Great. So I sit on the phone for 45 minutes just so they can tell me they too can't help and they have to escalate it to their back office. Basically they offer these things and then don't honor them... sounds like stealing to me!