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They actually sent me "alternatives" which included dancing pieces of bread with p'nut butter and jelly, dancing jars and dancing lollipops, reducing my marital romantic relationship to inanimate asexual objects. I could not tell if I was being mocked, or they were clueless to their actions.
I ordered a memory phone for my dad, drove 4 hours to bring it to him, only to discover it would not store phone numbers! I called tech support who advised it was a bad phone and needed to return to Alzstore for replacement. My dad was quite upset, and I lost significant time delivering a nonfunctional unit. Website states it takes 2-3 weeks to receive a replacement and they wanted me to ship back the dud. I dropped it in the trash and ordered a cheaper and fully functional memory phone from Amazon, delivered the next day. My dad is happy now! I wrote a critical review on the alzstore.com website, but it was not published. All their reviews are 5-star, yet this website has many 1-star. They are dishonest. Spend your money elsewhere!
David M.'s review of The Alzheimer's Store earned 5 Very Helpful votes
“Had a very bad return experience with them. Never again will I order anything from them! They are awful.”
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David. We are sorry to hear the the phone did not work as intended. It is very rare for any phone to be defective. Some memory phones will not work on VoIP services. We are happy to hear that you found a device that is helping your father. Regarding our prices: we try to offer our products for the same price as other retailers. Some prices are fixed by the manufacturer. Big business marketplaces like Amazon can sometimes get around these prices due to their size. We are a small business, run by a family. We are doing the best to provide products for those in need!