david p.

Please please be careful this company is a discrace ordered a mattress from them on the 26th of august it's now the 11th of September I have sent numerous emails they don't reply I have telephoned the customer services at 13p per minute after an unnecessary long winded rigmarole I got to speak to someone who told me a pack of lies this has happened 3 times now I have waited in for 3 days after being promised delivery I'm still waiting. This is not the first time this has happened I had the same problem when I ordered a stick vac that time they told me it had been delivered to my neighbour (who was on holiday when they said it was delivered) I asked for proof of delivery and asked why the driver had not put a card in my letter box explaining his action they did not reply and it took forever to get a refund be warned look at other review sites they have a dreadful reputation YOU HAVE BEEN WARNED