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Product ordered was not clear on the web site. Order was cancelled with customer service before it was shipped.
Order was shipped anyways.
Customer service agent was very pleasant but spoke very poor English and made it very difficult to communicate.
Nesspresso is clearly all about the money and nothing to do with customer satisfaction.
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I bought a Nespresso Vertuo Next for my son for Christmas 2022. He has since invested in a pod...
