David S.

The manager named Michelle is really unprofessional, the store loacted in 485 THE PARKWAY, PETERBOROUGH, ON, K9J 0B3, she suspected my Costco membership and master credit card for no particular reason, talked to me with an aggressive, disrespectful tone and gave me a dirty look, she took both of ID and driver license and let me wait outside of her office for 45 minutes and came back tell me, my card is good for purchase the goods. I personally think she is very unprofessional and racist, she owe me an apology and i do not think she is best fit for a manager position. Some of my purchased good were frozen foods are already melting, 'i kindly asked could you replaced them with the new one?" she respond yes, and gave me another dirty look again, i feel like being looked down on. I do not satisfied the shopping experience and dealing with the unprofessional manager, i will never shop at this Costco location again, i am worried would experience the same unfair and unhappy experience. I wish your company, Costco take this feedback seriously.