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DAVID S.

Contributor Level

Total Points
164

2 Reviews by DAVID

  • GrouponGoods

4/3/16

We purchased from Groupon last year Rattan Garden Furniture. After the first time of rain rusty water started to leak from the legs of the table and some of the chairs which stained our Indian Sandstone Terrace. Groupon said that they could not offer a replacement as they were out of stock but offered a refund provided we packed it all up in its original packaging which was not possible as we did not have the original packaging We have since purchased a cover which has helped a little with the problem. Since the purchase we have learnt that most of these cheap imports by Groupon have steel framework and the more reputable manufactures use aluminium for their frames which of course does not rust. SO BEWARE and ask Groupon if steel or aluminium!

Service
Value
Shipping
Returns
Quality
  • Buyaparcel

1/20/15

We purchased a retractable hose reel as a present for our son, The Internal box packaging was badly damage in fact it was the incorrect box We contacted this company and explained that the packaging was damaged and that the hose reel could potentially be damaged internally, we were asked to return the hose reel but we would have to pay the postage as this was not covered in there returns policy we explained that we should not have to pay. Owing to the weight and size the costs of postage would be very high, we did not return the hose reel as it looked pretty secure. It turned out was damaged internally. DEAL WITH THIS COMPANY AT YOUR PERIL!

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Mike P. – Buyaparcel Rep

Hi David, I am just following up on some old reviews as we have just become proactive on Sitejabber. I cannot comment on this incident of almost 3 years ago but to say we have a no quibble 30 day money back returns policy on our website now, and we collect at our cost. Kind regards, Mike

DAVID Has Earned 4 Votes

David S.'s review of Buyaparcel earned 3 Very Helpful votes

David S.'s review of GrouponGoods earned a Very Helpful vote

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