david t.

Bought a phone advertised as new. A clearly refurbished phone that couldn't hold a charge arrived weeks later. After more weeks of trying to get in touch with them (email & phone) they told me to send back for a replacement. The replacement finally arrived ( again after weeks of waiting). The replacement was even worse and didn't even function properly. After AGAIN trying to contact them for weeks I was told I had gone past the return period which was somehow retroactive to my original purchase rather than the garbage replacement. Contacted the better business bureau, and they responded with blatent lies. Denying any wrong doing and never even responding to the fact they were selling broken used phones as new. They did however claim I was able to return my second phone for a refund only after contacting the BBB. I sent it back and they kept it and my money. PLEASE do not do business with these terrible people. PLEASE file a complaint yourself if you've been cheated by these jerks.