Ordered an OEM washer motor (not even stocked locally) at a great price including shipping. Online transaction was very straightforward with excellent GRP communication from order through delivery. Although very rare in my homeowner repair experience, the OEM part was defective. After exchanging a couple defect description and confirmation emails (including pictures) with GRP Customer Service (very courteous, prompt and professional), they took care of me and shipped a new motor at no cost to me the very same day. GRP is at the top of my appliance replacement parts suppliers.