Deanna P.

I ordered a Hospital Bed and Mattress set from this company on 11/17/2015, and was immediately charged $1519 on my credit card. Between 11/23/2015 and 1/18/2016 I made 5 phones calls about delivery. Was always told Invacare, the manufacturer of the bed, was having issues getting parts from Mexico, and the bed was on back order. On 1/28/2016 I called Invacare direct. Invacare customer service said they had no issue with back order and didn't get parts from Mexico. Invacare checked my order and said eMed had never submitted a PO to Invacare for the bed. That is why the bed never shipped. All eMed did was take my money, tell me lies, and put my loved one's health in danger. I'll probably never get my money back. Sure could have used it to pay medical bills.