Deb B.

Terrible customer service and poor communication skills.
Eight days after my vehicle purchase, their Finance Department discovered a $5000.00 error they made and called to collect on it. I paid without any hesitation, since it was the right thing to do and then received an email the day after I paid from their Finance Manager (Mikail) to collect again!
I've since had other questions and issues with my vehicle and left various messages for different staff members, to never receive a return call.
When finally speaking with the Sales Manager (Tommy), I reminded him that I had given them a 100% customer satisfaction review (that not only Auto Nation coaxed me on), but their employees bribed me with gifts. I still had other surveys waiting to be completed that I would fill out honestly & would report them to higher management; he didn't seem concerned.
It truly wasn't worth my time or money saved to drive across state lines for the struggles and conflicts I've endured with my vehicle purchase from Auto Nation of Mobile. Their lies and false promises were not worth the few dollars I saved.