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Frank F.

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Total Points
80

1 Review by Frank

  • AutoNation

4/24/24

This review is about Autonation corporation, not this particular
Dealership Location. Autonation corporation is forcing all their Florida dealerships to charge a $199 optional fee on every sale. Please refuse this fee and make sure it is not written on your purchase agreement in any way/shape/or form. They already charge you a $995 dealer fee which includes documentation! They are charging an additional $199 for electronic filing. They use a third-party company to handle title transfers/tag transfers/documentation/etc. That third-party company only charges Autonation $76 and then Autonation gets a "kickback check" for $123 on every single deal as per third party company representative. They've been doing this since 2004! Since it is optional, make sure they do not charge you for this fee. Do not let "Any" Autonation dealership put this fee on your buyers order/purchase agreement. As soon as you see it, tell them to remove it and don't let them just take it off the top line, make sure it is not written anywhere. Do not initial the section that states that you're OK with that fee! Absolutely not! Decline immediately! Autonation corporation are thugs and thieves. If any Autonation dealership tries to charge you this fee, regardless of you telling them you are refusing to pay for it, reach out to Jill Bilanchone@ *******447 "Vice president of Autonation". Let her know you are refusing to pay that ridiculous "optional fee" and the dealership is still trying to charge you for it. Let her know Frank sent you. We are besties 😂. Also reach out to the Southeast Florida BBB. There you could post a review and begin an investigation. Also, reach out to the FTC, Florida's consumer, protection department, State, attorneys, office, and the local DMV in the county where the dealership is located.

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