I ordered a Gift Basket for my daughter who'd had a bereavement and it was the most disappointing experience. I wish I had read other reviews before ordering it. I paid an extra $35 for a specific bottle of wine, they substituted with a $9 bottle. The basket was left sitting in a facility for three days so didn't arrive for four days after when we were advised it would be delivered. When it arrived both the cheese and chocolate had melted and had to be discarded. Customer Service Manager (Val) was incredibly unhelpful. Such a bad experience - do not recommend this Company