First person I emailed was rude and said I should be informed and gave the tracking number. She did not understand that the tracking picture for delivery is not my home. Totally ignored what I asked about. Several emails and NO response to me. I wrote again today I am told they show it delivered on May 6 and not their problem if lost. No customer service or concern whatsoever. DO NOT BUY FROM THIS place! Strange email responding that they got my first email and it said delay due to holidays - I asked what holiday? NOT reputable which is sad when they had a store front I bought many things there, I will no longer buy anything from them. Had my money, no interest in even checking with carrier what happened.