D M.

HORRIBLE CUSTOMER SERVICE! I bought a living room set which included a sofa, love seat, swivel chair and ottoman. Ottoman came with a stain so I immediately called customer service. A claim was started which they denied telling me... and I quote... "After a thorough review of your claim details and photos, what you are experiencing is not covered under the Living Spaces Warranty because they are not considered a manufacturing defect. Many of our items are crafted with raw and unique materials, which may cause paint, stain, and other finishes to look different from one piece to another." I argued that the ottomon came with the stain, not inconsistent material - I questioned whether they were telling me that Living Spaces sells damaged furniture and you just have to live with it. The answer was sorry we cannot help you. DO NOT BUY FROM LIVING SPACES.