I purchased 5 items back on 12/16/19. I received 3 items but was told the other 2 items were back ordered. I have email their support team several times and only received 1 reply that said because of covid there were delays. Since that first response I kept emailing them at once a month with no reply. I asked them for a refund on the other 2 items again with no response,. Stay away from this company. Bad thing is now I won't order anything from oversees from other companies to avoid this.