Deborah L.

Had a backup on Saturday in March. They come out run a snake and then a camera 500+. Tell me they need to jet the line the clog is still there. Shows a picture from the camera. Jetting cost 2K. I ask about a clean out they quote 3500. Which is high. He said where they would put the clean out.
Call my regular plumber on Monday. He quotes me 750 to put a clean out. I just need to find the sewer line. Call a company to come out and find the sewer line. Guy from the company tells me he ran the the camera the entire length and there was nothing in my line. I had a clean out in the exact same area the plumber from Goettl said he was going to put it. It was about a foot down and it was buried. So now my regular plumber will come out. Dig that out. Extend the neck of the clean out.
I am glad I went with my gut and told them I was going to check around. Then he warned me the clog was there and not to do laundry or run the dishwasher.