I placed an order on 1/13 and on 1/18 I got an email *claiming* my order has been shipped. As of today, 1/27, I checked my tracking number, it still SHOWS that it's still in pre-shipment stage.The carrier, USPS still has NOT received the product. I have sent email twice and have been over 24 hours; no one from SkinMedix has responded. In addition, I also had called and left voicemail 3x and once again, I have not heard back from SkinMedix. The message says someone will response within 24 hours. That is a BIG fat false statement.
This feels like a scam to me.
--Deborah