Deborah S.

This company has horrible customer service. I ordered my wedding favors from them and after a mix-up with the address, I still hadn't received the favors two weeks after the wedding. I could excuse them and maybe take some of the blame on the address issue. But, I've emailed them multiple times asking for a ship date or tracking number with no relevant response. They answer emails 24-48 hours after you send them, even though they claim to have 24/7 service, and then don't answer the question you asked. They hide behind their legal disclaimer and don't have a phone number for support. Stay away from this company. As you can see, they've attacked the reviewer above me who had a very similar experience. Perhaps, if they spent less time trolling the web for negative references and spent more time on process and control, they would have a more happy customer base.