Dee D.

I stayed here April 30th-May 3rd, 2023 to attend medical appointments at MD Anderson at the medical rate. There was miss communication with the front desk personnel who cancelled my reservation, then I was rebooked at double the rate for my last day. I was told by the front desk manager that I could look elsewhere for hotel reservations (she told me this as I was headed out to my appointment). This is poor customer service in my opinion. I did receive an email from the hotel stating "I hope you choose to stay with us again". I was expecting a phone call to hear my concern.
Everyone wants you to fill out a survey but no one wants to hear what you really have to say.

No happy with my charges!

I am no longer an Office Depot customer. You advertised online a price but failed to deliver. Once I contacted you about my missing products you informed me that you wouldn't be delivering them nor honoring the price.

Read the fine print! They don't expect to refund you your ticket money. I purchased three tickets to a game for me and my two children. A week before the game I became I'll and it was suggested by my physician I don't attend crowded events because my immune system had been compromised.
I filed a claim with Fanshield for a refund with no success of being refunded. I am having to release my medical records to Fanshield and provide a medical note for my children stating they couldn't attend the event.
This is a crock of BULLSPIT!