Dee H.

I agree with another reviewer. I tried to choose the free trial. But was guided to purchase a subscription. I uploaded an email list from past customers from my own website. So, you cant get a better email list. All 12,000 contacts were rejected. I contacted via chat to see how this could be resolved. They emailed me hours later and said to get a more recent list. I only uploaded names and emails. How do they know how old the list is I told them it was past customers and I had no other list. They refused to allow my list. I requested a refund. Within 12 hrs of purchase. They refused to refund me saying that there are no refunds. I explained the above to no avail. I requested the contact info to the CEO or anyone higher than the chat customer rep. I was told I could only contact chat, support or billing. I messaged the CEO on linked in. So far no response. This is outright theft. Since this happened. I uploaded my list to Mailchimp sent out a campaign. I had a very successful campaign. So not stale. I know mailchimp is a little expensive. But at least they do what they promise. Unlike GET RESPONSE. It should be called GETRIPPEDOFF. Oh, I paid $180 for nothing. Less than 12hrs no refund. Rejected email list. Take warning fully. If they dont like your list. You are not getting your money back.