Dee M.

I'm asking myself what went wrong everyone using the virus excuse and I know most companies had to make changes but Moonosa went from DHL to USPS like WHY! If your gonna use them your processing time have to be fast and let store owner know tracking #. It's hard to track with USPS the order before last I had to beg for tracking info. But I went ahead a put an order for swim suits the processing time is gone and no ship out info. Oh and the shipping price has went from 100% of the wholesale price a 200 dollar order gonna cost you at least 200 or more. I'm on my 8th order up to 6th I had Yomi who returned all my questions, tracking, and availability question now I have to go threw the manager. So luckly I found a new wholesaler that so far been OK. Mooosa has the be inventory but the lack of communication and cooperation is horrible now.

Sad that I have had many orders from amiclubwear either out of stock, sent wrong item, and delayed shipping but never this. I order on May 12 thru Paypal and Ami was paid I kept asking for shipping info and to shut me up I was finally sent the info but when the order came it was not anything I ordered. So Amiclubwear sent me a return shipping label and told me once this order is return than I will get a refund or items. But than they said I had to close the dispute with Paypal to get my money or items. I felt I was being black mailed I read in other complaints that this was done before. I really enjoyed ordering from Ami although they are not perfect but as a person on fix income and trying to run a small business holding up items and money hostage is a sad day in retail. Rep Tiffany was very nice and professional.